Privacy Policy

Last updated 22 September 2026.

Who is responsible

Look Great Company, a division of Caruso Consulting Co Ltd, operates this website. Email theteam@customersupport.care for privacy questions or requests.

What we collect

When you order, contact us, request a quote or make a complaint, we may collect your name, email address, telephone number, delivery and billing details, ordered items, payment and order references, messages, and information you choose to provide. The site may also receive technical information such as browser, device, network, consent and interaction data.

Why we use personal data

We use personal data to provide requested products and support, validate and fulfil orders, take payment, deliver parcels, handle returns and complaints, prevent fraud and misuse, keep business and legal records, improve the website, and send communications you request or consent to receive. We limit collection, use and disclosure to purposes that are reasonable and notified.

Payments, suppliers and delivery

Payment providers process payment details under their own terms. We use payment references rather than your full card number. We share the information needed to fulfil an order with service providers, suppliers and delivery partners. Some providers may process information outside Singapore; where the Personal Data Protection Act applies, overseas transfers are handled using measures intended to provide a comparable standard of protection.

Forms, browser storage and analytics

Our shared company form service processes enquiry details. Cart contents and consent choices are stored in your browser. If analytics is configured and you accept it, analytics data helps us understand site usage. See the Cookie Policy.

Retention and security

We retain personal data only while it is needed for the purpose collected, a related business purpose, security, dispute handling or a legal obligation. We use reasonable administrative and technical safeguards, but no internet service can promise absolute security.

Your choices and requests

You may ask about personal data in our possession or control, request correction of an error or omission, or withdraw consent with reasonable notice, subject to applicable exceptions and legal requirements. We may verify your identity before acting on a request. Withdrawal may affect services that need the information.

Questions and complaints

Contact us first at theteam@customersupport.care. The Personal Data Protection Commission publishes information about the Personal Data Protection Act obligations and how individuals can raise concerns.