{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Express Shipping is available for SGD25. Singapore shipping: free standard delivery from $100 after discounts, otherwise $25. Handling takes 24 to 48 hours, followed by an estimated 5 to 7 days for delivery.",
    "content": "Shipping Where we deliver We deliver across Singapore. Delivery charges Standard delivery is free when your goods total after discounts is $100 or more. Below that amount, standard delivery costs $25.00. Express Shipping is available for $25.00, including on orders that qualify for free delivery. A separate faster arrival guarantee is not offered. Handling and delivery time Allow 24 to 48 hours for order handling, followed by an estimated 5 to 7 days for delivery. These are estimates, rather than a guaranteed arrival date. Track your order We email a tracking number when your parcel ships. Use it on our Track Your Parcel page. Separate parcels Items in one order may be sent separately and arrive on different days. Need help? Email theteam@customersupport.care with your order number if a delivery is delayed, missing or damaged.",
    "url": "https://youlookgreat.asia/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Singapore return, non-conforming goods, refund and cancellation terms for youlookgreat.asia.",
    "content": "Refunds and Returns Last updated 22 September 2026. Start a request Email theteam@customersupport.care with your order number, the issue and any useful photographs. Contact us before sending an item so we can provide the correct warehouse return address. The Singapore administration office is not a returns warehouse. Non-conforming, damaged or incorrect goods Contact us promptly if goods are damaged, incorrect, missing parts or do not conform to the contract. Depending on the circumstances and Singapore law, remedies may include repair or replacement, or an appropriate price reduction or rescission and refund. We pay reasonable return shipping that we authorise for damaged, incorrect or non-conforming goods. The voluntary charges below do not apply to a statutory remedy. Voluntary 15-day returns In addition to rights that apply by law, we accept eligible returns requested within 15 days of the original purchase. The item must be in its original packaging and accompanied by a receipt, order confirmation or other proof of purchase from this website. Purchases made through another retailer must be handled by that retailer. Change-of-mind returns For a change of mind, unsuitable fit, a better price found, an item no longer needed or the wrong item ordered, you pay tracked return shipping. The source store's published SGD 39 packing and handling amount per order is not refunded. This voluntary change-of-mind term does not limit remedies for non-conforming goods. Refund timing After the returned item is received and checked, we aim to initiate an approved refund within 24 to 48 hours. Refunds are made through the original payment method, or may be held as store credit if you request it. Your payment provider may take additional time to display the refund. Cancelling before dispatch Contact us as soon as possible, ideally within 12 hours of ordering. A voluntary cancellation is available before packing and shipping starts. The source store's published 12.5% service and processing fee applies to a voluntary cancellation. Once packing and shipping has started, use the returns process. This term does not reduce rights or remedies that cannot lawfully be excluded. Your Singapore consumer rights Part 3 of Singapore's Consumer Protection (Fair Trading) Act 2003 provides remedies for goods that do not conform to contract. Nothing in this policy excludes or restricts a right or remedy that applicable law does not allow us to exclude.",
    "url": "https://youlookgreat.asia/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Look Great Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 22 September 2026. Who is responsible Look Great Company, a division of Caruso Consulting Co Ltd, operates this website. Email theteam@customersupport.care for privacy questions or requests. What we collect When you order, contact us, request a quote or make a complaint, we may collect your name, email address, telephone number, delivery and billing details, ordered items, payment and order references, messages, and information you choose to provide. The site may also receive technical information such as browser, device, network, consent and interaction data. Why we use personal data We use personal data to provide requested products and support, validate and fulfil orders, take payment, deliver parcels, handle returns and complaints, prevent fraud and misuse, keep business and legal records, improve the website, and send communications you request or consent to receive. We limit collection, use and disclosure to purposes that are reasonable and notified. Payments, suppliers and delivery Payment providers process payment details under their own terms. We use payment references rather than your full card number. We share the information needed to fulfil an order with service providers, suppliers and delivery partners. Some providers may process information outside Singapore; where the Personal Data Protection Act applies, overseas transfers are handled using measures intended to provide a comparable standard of protection. Forms, browser storage and analytics Our shared company form service processes enquiry details. Cart contents and consent choices are stored in your browser. If analytics is configured and you accept it, analytics data helps us understand site usage. See the Cookie Policy . Retention and security We retain personal data only while it is needed for the purpose collected, a related business purpose, security, dispute handling or a legal obligation. We use reasonable administrative and technical safeguards, but no internet service can promise absolute security. Your choices and requests You may ask about personal data in our possession or control, request correction of an error or omission, or withdraw consent with reasonable notice, subject to applicable exceptions and legal requirements. We may verify your identity before acting on a request. Withdrawal may affect services that need the information. Questions and complaints Contact us first at theteam@customersupport.care . The Personal Data Protection Commission publishes information about the Personal Data Protection Act obligations and how individuals can raise concerns.",
    "url": "https://youlookgreat.asia/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Look Great Company.",
    "content": "Terms and Conditions Last updated 22 September 2026. Who operates this store You Look Great Singapore is operated by Look Great Company, a division of Caruso Consulting Co Ltd. Our Singapore administration office and customer-service details appear on the Contact Us page. The administration office is not a retail shop or returns address. Using this website You may use this website to review products, contact us and place genuine orders. Do not interfere with the website, submit unlawful or harmful material, misuse another person's information, or attempt unauthorised access to the site or its services. Product information We aim to describe each item accurately using the information available to us. Screen settings can affect colour, and product photographs are illustrative. Check the product page, supplied label and instructions before use, and contact us before ordering if a specification is important to your decision. Beauty and personal-care content is general product information and is not medical advice or a promise of a particular result. Prices and payment Prices on this store are in Singapore dollars (SGD). The cart shows product prices, discounts and delivery charges before payment. Payment is processed by the payment option you choose. We do not receive your full card number. Orders Your checkout submission is an offer to purchase. An order is accepted when payment is confirmed and we send an order confirmation, subject to product availability and verification. If we cannot accept an order, we will contact you and arrange the appropriate refund. Electronic order records and confirmations may be used to form and evidence the contract. Delivery We deliver within Singapore. Delivery charges, handling time and estimates are set out in our Shipping Policy . Delivery dates are estimates unless we expressly agree otherwise. Items in one order may arrive in separate parcels. Returns, defects and cancellations Our voluntary return and cancellation terms are in the Refunds and Returns Policy . Those terms do not restrict remedies for goods that do not conform to contract or any right that cannot lawfully be excluded. Singapore's Consumer Protection (Fair Trading) Act 2003 provides additional consumer rights for non-conforming goods. Intellectual property Website text, design and owned media may not be copied, republished or used commercially without permission, except where law permits. Third-party names and marks belong to their respective owners. Liability Nothing in these terms excludes or restricts liability, rights or remedies where Singapore law does not allow that result. Subject to that rule, we are not responsible for indirect or consequential loss that was not reasonably foreseeable when the contract was made. See our Limited Liability and Indemnity page for further detail. Governing law These terms are governed by the laws of Singapore. This does not remove any mandatory protection that applies to you. Changes and contact We may update these terms for future use of the website. The version applying to an accepted order is the version in effect when the order was placed. Questions may be sent to theteam@customersupport.care .",
    "url": "https://youlookgreat.asia/terms-and-conditions/"
  }
}